Returns & Refunds Policy – Yellow Bikini Eco

Returns & Refunds Policy

At Yellow Bikini Eco, we want you to feel confident when shopping with us. Please read our returns policy below to understand the conditions for refunds and exchanges.

Change-of-Mind Returns

If you are not satisfied with your purchase, you may request a return for a refund or exchange within 7 days of receiving your order, provided the goods are unused.

Please note that the original postage cost and any postage costs incurred when returning an item will not be refunded for change-of-mind returns.

Damaged, Faulty or Incorrect Items

If an item arrives damaged, is faulty, or was sent to you in error, please contact us so we can assist.

Where an item is confirmed to be damaged, faulty, or incorrectly supplied, we will reimburse the return postage costs you incur.

Items That Cannot Be Returned

Used items cannot be returned for a change-of-mind refund or exchange. This restriction does not apply where an item is damaged or faulty.

Need Help With a Return?

If you have questions about a return, refund, or exchange, please contact us through our Contact Us page or email hello@yellowbikini.co.nz.

We will be happy to assist with your enquiry.